Vacation Home Property Management Services
Here at Dusk 2 Dawn vacation rental management, we understand what makes a vacation home right for our guests. We make it our business to find vacation rentals of the highest standard that go above and beyond our guest's expectations. By providing the finest in vacation rentals we can ensure that our guest's vacation is a success no matter which property they decide to stay in.
With over 18 years of personal Wyndham management, including general management, experience, and over 100 years with Dusk 2 Dawn's management team in place, we know what it takes to run a successful vacation rental management company. Providing quality homes, cleaned by quality employees, and providing quality customer and concierge service is what sets us apart from the rest. Whether you are renting with us or putting your rental in our hands as an owner you can be sure that you are working with the best.
Vacation Home Property Management Services
Ty and Pam owned timeshares, and Pam was the general manager of a Wyndham timeshare resort while Ty owned and operated multiple quick lubes. As the timeshare fees increased and availability decreased; they started searching for better travel options. They soon discovered they could have the clean, straightforward quality of a timeshare in locations wherever they needed, and not have to pay quarterly dues! So they sold their time shares, and over time, when it was time for Pam to take on a more regional role within the resort she managed, she had to choose between traveling nationwide for work, or staying close at home with her grandchildren. So she and Ty decided to start their own business managing vacation rentals.
Vacation Home Property Management Services
With Pam's experience in hospitality, the business has grown in leaps and bounds. They discovered that most vacation rental management companies come from a real estate background and have no knowledge of what it takes to operate a hospitality business. Pam knows that regulations to the vacation rental business are coming soon, so she insists on being ahead of the curve. This is why they have contracted with ALSCO for professionally leased and laundered linens. While most vacation rentals rely on their in-home washers and dryers, Pam knows from her training that only commercial washers reach temperatures hot enough to kill bacterias which can be brought into a rental home from guests traveling worldwide. Ty and Pam also discovered other homes created an unnecessary liability by leaving chemicals on site and within reach of guests’ and their children. As they began to manage homes which had previously been managed by other nightly rental management companies, they realized quickly that very few management companies had preventative maintenance programs in place, which Pam knows the importance of, to ensure the best condition of the property. Pam says, "Each property must have a baseline of cleanliness that must be brought back to after each guest stay. Straying from that baseline can cause long-term issues with a home that is unacceptable in hospitality standards and expectations."
Vacation Home Property Management Services
Pam's wealth of knowledge she has from her professional training, traveling to Seattle, Chicago, Las Vegas, Orlando, and countless more places over her years as a manager for Wyndham is priceless for property owners and guests alike. She brings a unique set of skills to the industry of vacation rentals which can be a great asset for a property owner wanting the best results from their 2nd Home.
